#SOUTHWEST AIRLINES REVIEWS YELP FREE#

Since they only allow a small bag free of charge, we used testing box in front of the check-in counter and made sure our bag fits in the allowed size. We used Spirit Airlines on from Oakland to Vegas. at the end the flight that looks cheap actually is the same you would pay for a better airline after all the additional fees.īy far the worst airline experience I had PLEASE PLEASE SAVE YOUR SELVES THE HASSLE PAY THE EXTRA AND FLY A BETTER AIRLINE. as far as the flight it self the attendants were nice enough when they were not having their own chatty party up front, coming around maybe twice to offer a water and snacks for sale.

#SOUTHWEST AIRLINES REVIEWS YELP FULL#

we were given a customer service number to resolve the refund only to call and be told sorry no we don't have any notes on file and it looks like it could be for more excess bags cause we cannot tell !!! they latterly stole 300.00 from us and refuse to refund the full amount even seeing a duplicate charge in the system. At the airport we got charged 150.00 for the 2 overweight bags at the kiosk and since the machine would not issue us a ticket we had to go to the counter and they charged us again 150.00 for the same bags because the machine was not showing payment yet our bank clearly showed the payment proceed. on June 10th 2022 my husband and I had purchased a flight from Tampa to Medellin and paid the bundle to cover the overweight bags. If we can give this airline review a negative 0 review I would. In the end I never ended up getting another flight or a refund.ĭONT FLY SPIRIT, YOU'R NOT SAVING YOUR PAYING EXTRA. I have never had such a negative customer service experience in my life. This employee should be fired for job abandonment. I said you just told me to hold on one moment and then disappeared for over a half hr and you want me to pay more money for a different flight? This is ridiculous.

He finally came back and seemed agitated by something and spoke to me sarcastically and then even giggled when he said Im not going to make my flight and then proceeded to tell me that I he can give me another flight later this evening for $99. Im still in disbelief that the worker just up and left in the middle of checking our bags in. 1 minute turned into a half hr and I began asking other flight companies, tsa agents, other patrons and even a security guard about the employee who left the counter and that I needed service and I needed to catch my flight. I was in line for over an hr and then the gentleman that was working the checked bag counter went into the back room and told me he would be back with me in a minute. This is the first time I have ever used this flight service and was a little nervous to switch. from Pittsburgh to Las Vegas for my sister's wedding. I had a flight today that was to take off at 7:50 a.m. You have to do your homework and weigh your options when you fly with any airline. Overall we had a good experience and would use Spirit Airlines again if we could get early flights at a low price, with no need for lots of luggage. We also flew out early in the morning, which I think makes a difference for every airline. If comfort is more important to you, then you might consider going with a different airline. But do your homework and research the type of plane you're going to be flying on. If you are a bigger or taller person you probably won't be comfortable in their Standard seats. The seats might not have been the most comfortable, but we got from point A to point B at a low cost. And- I checked in as soon as I could in the 24 hours prior to the flight. However, none of this was necessary for us because we planned ahead!!! I checked the app several times ahead of our flight to make sure side-by-side seats were still available. Sure, they hound you with emails trying to convince you to buy seats ahead of time and to pay for your luggage before you get to the airport. When I checked in for the flight online we were automatically assigned side-by-side seats. Also, I did not pay for my seat assignments. There was no need to purchase anything on the plane.

I never check luggage if I don't have to because I just don't trust any airline to get my luggage to where it's supposed to be. They both fit under the seats in front of us.

We had one for myself and 1 for my daughter. I measured my personal item bags ahead of time. We flew round trip from Cleveland to Atlanta.

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